Product Development
Bringing your ideas to life,
And obtained real reliability,performance, and effective results
Our Successful Products
Enterprise Security Solutions Pvt Ltd., offers full-cycle project and product development. In full-cycle projects, Enterprise Security Solutions Pvt Ltd., team works as your complete solutions provider: from ideas to design, development, implementation and support. The team works with clients to define their needs sharply. These are then written out by Enterprise Security Solutions Pvt Ltd., team as a Requirements document and signed off by you.
Enterprise Security Solutions Pvt Ltd., is responsible for Project planning and management. Project planning is generally achieved using TeamTouch/MS-Project. Test plans are also drawn up by us. Software architecture and design may be done using Object-oriented principles and tools (such as Rational Rose/UML), or as Structure charts, or other tools as required by you.
After a UI prototype, we enter the development phase proper. QA/testing and test case verification carry on in parallel to development. Regular code-reviews, algorithm walkthroughs etc. are part of our development process and applied on each project.
Build and release planning, code freeze, UI freeze, etc. and project milestones are decided at the beginning of the project, and tracked sincerely throughout.
Pre-release testing and post-release support ensure that clients get what they asked for: full-cycle service.
Connect with our Clients
OAP - Oracle Access Portal
ESS has architected and implemented the entire Oracle Access Portal (OAP) solution from scratch for the Cable TV Industry initially as a front end to meet the CRM requirements of Oracle Billing and Relations Management Solution. Our experienced PHP consultants, worked for more than a year in collaboration with OBRM specialists, have designed and developed the complex, mission-critical web application front end for the client with best practices. The ease of customization and expertise in the solution has helped in a big way to scale the solution and extend to the Broadband Industry segment too.
We have enhanced the product feature set of the OAP solution by devloping additional CRM features like,
- Customer Ticket
- Customer Self Service and Grievances Portals
- Partner Portals
- Service Provisioning and Activation
- Order Management
- Workforce Automation
- Inventory Management and Fulfillment
- Bulk Task Automation and Orchestration
- Responsive UI design
- Prospect Management
Mobile Membership Cards
Mobile Membership Cards (MomCards) is an extension of the CRS system angling towards tactical marketing strategy to retain customers based on reward points for repeated shopping. MomCards is a mobile based Privilege Cards Application designed to help various businesses especially retail houses to retain and reward their customers on various grounds like repeated shopping, participating in feedbacks, goodwill, etc.
Existing Issues
- Businesses are not tracking and rewarding returning customers. This was done manually and leads to failure in most cases.
- Deep discounts and offers flow to wrong customers which lead to loss in margins.
- Most retail houses does not have infrastructure to store customer details and shopping data.
- No cost-effective tool to track & reward returning customers and effectively utilize customer retention strategies.
Solutions
MomCards is a SAAS application for managing the Privilege Cards model of the business and uses short messaging service (SMS) for all the communications with the customers. It is very cost effective mechanism as it uses SMS. Using MomCards, one can achieve the benefits of CRS as well as manage & reward the purchase pattern of their customers.
Key Features
- Customer Data Capture & Management
- Ability to study Customer Purchase Pattern
- Reward Points Management
- Special campaigns for MomCard customers
- Effective relationship with customers
- Campaigns / Offers Intimation
- Customer Retention Tracking
- Customer Demographic Intelligence reports
- Intuitive reporting
- Ability to export reports in CSV/PDF
Benefits
- Brand Building and being part of the customer’s wallet at all times
- Improve up/cross-sell options and repeated shopping via reward redemption which in-turn increases Customer Retention and Sales revenues.
- Improved relationship with customers who help in enhancing the business process via feedbacks and complaints.
- Improve Fulfillment and Customer Satisfaction leading to increase in Sales
Industry Segments
All Segments especially Retail.
Customer Retention System
Customer Retention System (CRS) is a tactical marketing strategy to retain customers based on constant communication with the customers via goodwill, specific offers, and intimations. CRS is a mobile based web application designed to help various businesses especially retail houses to communicate with their customers for various reasons like goodwill, announcements, intimations, etc.
Existing Issues
- Businesses are not aware of Customer Retention Marketing. They spent a lot on customer acquisition and only a meager percentage is needed for retention.
- No history of customer data available to do intelligent business decisions based on the customer demographics.
- Most retail houses does not have infrastructure to store customer details.
- No tool to communicate with the customers on new arrivals, offers, discounts, etc.
Solutions
CRS uses short messaging service (SMS) to deliver those contents in SAAS model. It is very cost effective mechanism since it uses SMS. Using CRS, one can send a common SMS to 1000s of customers within seconds, which suits well for people who are willing to use this application for Campaign SMSes.
Key Features
- Customer Data Capture & Management
- Customized messaging with customer names
- Thank You SMS after shopping (Goodwill)
- Birthday / Anniversary SMS (Goodwill)
- Campaigns / Offers Intimation
- Customer Retention Tracking
- Campaign Scheduling
- Customer Demographic Intelligence reports
- Intuitive reporting
- Ability to export reports in CSV/PDF
Benefits
- Customized Goodwill SMS like Birthday / Anniversary SMSes with Customer Name helps in brand building and moving business near to their heart.
- Enhanced Customer Retention which in-turn increases Sales revenues.
- Improved relationship with customers who help in enhancing the business process via feedbacks and complaints.
- Improve Fulfillment and Customer Satisfaction leading to increase in Sales.
Industry Segments
All Segments especially Retail.
School Communicator/EDU
School Communicator / EDU is a desktop / web based mobile application designed to help educational institutions to communicate with students and their parents in an effective manner. Educational institutions communicate with students and their parents for various reasons like delivery of examination results, progress reports, intimation of various meetings and events, etc.
Existing Issues
- Educational Institutions does not have a proper tool to effectively communicate with parents and guardians leading to student’s failure.
- Absenteeism and Not attentiveness are the major problem faced by teachers which need an effective communication with parents.
- Any mass communication across the institution is major issue and involves major expense.
- Digital Notice Board is an unfulfilled wish for Govt Schools in India.
Solutions
School Communicator / EDU uses short messaging service (SMS) to deliver the contents among educational institutions, students and their parent. It is cost effective mechanism as it uses SMS. Most of the students and their parents are very well versed with SMS makes it a compelling choice to deliver the message using SMS. Using EDU, the information is delivered fast in real time, so that there is not much hassle due to delayed information.
School Communicator is a desktop front-end and EDU is the web front-end for the School Communication solution in SAAS model.
Key Features
- Student / Staff Information System
- Student Progress Tracking
- Absenteeism and Non Attentiveness tracking
- Syllabus / Timetable Management
- Information Messages Dissemination
- Class & School Notice Board capabilities
- Inter-School Communications
- Student Demographic Intelligence reports
- Intuitive reporting
- Ability to export reports in CSV/PDF
Benefits
- Enhanced Parent Teacher communication leads to increase in the progress of the students.
- Improved Communication will increase relationship between parents & schools.
- Efficient School Management Software.
Industry Segments
Educational Institutions like Schools, Colleges, Training Centers, etc.
Akshi Online Portal
akshi.com is an online portal which was started with a view to catering to all sections of the student community, especially the rural students who have limited access to specialized coaching which will prepare them for facing competitive exams with confidence
Initially, it is introducing three categories of coaching, suitable for students of various classes.
- Category-1 : IIT Foundation Course for 8th to 10th Standard students.
- Category-2 HSC +1 : For all competitive examinations.
- Category-2 HSC +2 : For all competitive examinations.
Advantages of Online Coaching
- Regular live classes with Practice tests.
- Education at your doorstep.
- Private, individual face to face learning.
- Attention from highly qualified professors.
- Ready to use science pictures on the blackboard in biology, physics and chemistry
- Able to note pictures, graphs, derivations and learning notes.
- A normal 4 hours lesson can be easily assimilated in an hour by viewing our online classes.
- Increased academic standards of the students will help them to obtain success.
- All doubts are cleared within a short period.
- Lessons can be viewed at the students discretion as per his time schedule.
- VERY NOMINAL FEES when compared to other coaching classes.
- Risky transportation can be avoided and its related costs.
- Interactive sessions among the students and the professors.
- Advantageous for students with poor eye sight as they will be able to view all the classes with greater clarity sitting in front of their computer monitors, in their homes.
- Parents can rest assured that their children are preparing for exams
Bulk SMS Ads (BSA)
Bulk SMS Ads (BSA) acts as a Customer Acquisition tool and helps business houses to communicate with consumers on product arrivals, offers, campaigns. BSA is an efficient advertisement broadcasting tool to disseminate brands, offers, campaigns across consumers across a location.
Existing Issues
- Additional Advertisement Media.
- Existing Advertisement Channels are broadcasting type and cannot be stored for future use.
- Existing channels does not provide mechanism for tracking of the advertisement effectiveness.
Solutions
BSA uses short messaging service (SMS) to deliver those contents to masses in a location. It is very cost effective mechanism since it uses SMS. Using BSA, one can send a common SMS to hundreds of thousands of customers within seconds, which suits well for advertisement purposes and also solves the issue of store & use needs. Customers who are willing to use this application for Campaign SMSes make merry in both Customer Acquisition and Retention cases.
Key Features
- Advertisement Broadcasting Platform
- Customer database management
- Bulk SMS push capability
- Assistance in building Effective Messages
- Huge Database of Mobile Numbers based Locations
- Demographic classification of Mobile Numbers
- Intuitive reporting
- Ability to export reports in CSV/PDF
Benefits
- Alternative advertisement channel for both customer acquisition and retention.
- Effective in extending and tracking success of advertisement and campaigns.
Industry Segments
All businesses.